Absolutely. I couldn't believe that I had to finish the service when I got home!! Poor service seems to be the norm these days!!Rob, thanks for that video. I've checked out a few you have, funny. I always question the technicians that work on various cars. As you mentioned, you would think they are the pros. I question FCA, and them setting a higher bar for dealerships and providing better training. The tire pressure thing would've been something I certainly would've been scratching my head with.