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I have a 2016 ram had it 2 years no issues what so ever finally air suspension quit on me and the front was as low as it could go and the rear end was as high as it could go . Took it in to the dealer they didn’t find the issue replaced a fuse. They said it was too cold and it was -5 that day it did it. It did it again a day later took it in they found the harness for the air ride system was pinched between the box and he frame of the truck. I’m wondering if this is 1 in a million thing or maybe this might be a comon issue?i attached a picture to show you
 

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Won't happen to me, I put in a body lift heh.
You must of gone over some bump and the box flexed a little and lifted off the frame. There's 4 bolts holding it down, so id also check and make sure they're tight
 
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