[Fat Boy Floyd]

Good Day, picked up my Rebel last week and notice upon vehicle inspection that the front right bumper was approx 1/2 inch lower then the left side. Dealer indicated they will address the issue (in writing). Picked up the vehicle today and noticed the issue was not fixed. The dealer indicated they contacted RAM Canada and RAM said this was within tolerance and all Rebels were manufactured this way. Has anyone else experienced this issue, any assistance in this matter would be of great assistance

 

[FFKCCO]

Good Day, picked up my Rebel last week and notice upon vehicle inspection that the front right bumper was approx 1/2 inch lower then the left side. Dealer indicated they will address the issue (in writing). Picked up the vehicle today and noticed the issue was not fixed. The dealer indicated they contacted RAM Canada and RAM said this was within tolerance and all Rebels were manufactured this way. Has anyone else experienced this issue, any assistance in this matter would be of great assistance

That's disappointing -_- I hope they properly address your situation and get things right. Do you have some pics to show us the problem?

 

[TheGreatRam]

You can try going to your dealership and measuring the Rebel bumpers they have. If they're not all 1/2 and inch off then Ram is lying.
Or someone from the forum can measure theirs.

 

[RAMageddon]

Seems like some BS they came up with since that's not something that should happen, and i'm sure there are guys at the dealership that know this.

 

[Jrod250]

My paint is screwed up in two places. Not major but annoying none the less. I just beat up the dealer more on the price. Mopars quality control has never impressed me

 

[Delta]

within tolerance, they're all made this way.. OH REALLYYYYYY... post up a pic for us, bet most guys don't have crooked bumpers... welcome to the boards BTW!

 

[Fat Boy Floyd]

Update

Thank-you for your comments, Took some photo's but unfortunately they didn't come out good as the truck is black on black and the spacing was lost in the glair of the sun and headlights. Anyway; after a major blow-out with the dealer and threatening to return the vehicle they are going to repair it. Contacted a few other dealers on the issue and one dealer indicated they had the same issue with the Rebel's they recently received. The dealer also indicated that this bumper issue is not just with the Rebel but also the new 1500's and other vehicles. So I decided to check it out at the dealership today, and guess what there was a 2500 with the same issue. How does this get through quality control surprises me but I guess it all comes down to money and the purchase of parts from the lowest bidder.

 

[catalyst]

I had a cosmetic quality issue with my Rebel, as well. Different issue though.

The driver's side rear passenger door panel trim was misformed. The soft part by the bottom of the window had some "indents" in it, that I never noticed until I had it home for a few days.

I took it in to my local dealer (who I didn't buy it from because they didnt get any Rebels) and the put through the warranty request and it went through without issue and they swapped out the whole door panel.

Pretty painless. Glad they took care of your bumper. Between these issues, the wrong hood on one member's, and the mixed headlights... someone in the quality department needs to get on the ball.

 

[Aqualite75]

The only issue I have had thus far is rattles galore. Did some investigation and found a screw under the driver door cup holder foam. A bolt and washer under the driver front seat sitting on the bolt where the seat connects to the chassis, and the front passenger seat had a washer sitting on that chassis bolt. I don't know this this was disgruntled employees at the factory or at the dealer during prep. Rattles are gone now, but none of those parts seem to match any bolts, screws, or washers in the areas they were found. Underneath the cup holder was the biggest head scratcher.

I checked my bumper and it's perfect.

 

[A5 HEMI]

One of my Rambox painted lid covers is coming apart from the plastic lid. It goes in for a warranty claim soon. The plastic bumper cover has already been replaced under warranty.....Someone in the Trim department was on crack when the built my truck.

Besides that, no issues. It's quiet as a mouse. I'd go crazy if I heard a lot of rattling like Aqualite75. That's a pet peeve of mine, also the reason I got the Ramboxes- no interior clutter!

 

[Maverick]

Not good to see these defects in all the vehicles, but I'm more interested in how Ram, FCA and dealers respond. I just want to know that they will be there to fix problems that come up.

 

[RAMageddon]

Not good to see these defects in all the vehicles, but I'm more interested in how Ram, FCA and dealers respond. I just want to know that they will be there to fix problems that come up.

Experience with some dealers might not go over well as it's known that FCA doesn't really have the most helpful front end workers.

Not nearly as helpful in comparison from what you'd get from Toyota.

 

[Jrod250]

I just lived with my paint issues. Ram would just have a local body shop do the paint work. I did not want a new truck that has had paint work done on it and I figure that there would be tape lines and overspray on it. That would bug me more then the small defect

 

[pepsico]

Here's my defect. It's small, but noticeable and enough to bug me. If this was a $19,000 car, i'd understand. But for $54,000, I expect perfection.

 

[Jrod250]

I agree 100%. I just know that I'm picky enough that I'd never be happy with the repair from a paint shop. When I get back home, I'll snap a pic of my defect.
Also the first time that I stuck the key in the ram box lock, the entire lock guts pulled out with the key

 

[RAMageddon]

One of my Rambox painted lid covers is coming apart from the plastic lid. It goes in for a warranty claim soon. The plastic bumper cover has already been replaced under warranty.....Someone in the Trim department was on crack when the built my truck.

Besides that, no issues. It's quiet as a mouse. I'd go crazy if I heard a lot of rattling like Aqualite75. That's a pet peeve of mine, also the reason I got the Ramboxes- no interior clutter!

Sure seems like your dealer has been treating you well so far!

 

[A5 HEMI]

Here's my defect. It's small, but noticeable and enough to bug me. If this was a $19,000 car, i'd understand. But for $54,000, I expect perfection.

I'd get that corrected under warranty! That sux. I have one paint flaw around one of the windows...it looks like the spray gun was running low and spit out a "loogie" of paint. Since it's not rough on the surface and hardly noticeable, I'll leave it.

 

[TheGreatRam]

It looks like the paint was scratched so the warranty may not cover it but it never hurts to ask.

 

[pepsico]

I'm gonna see if I can take it in this weekend. Ill check about the chrome headlights, defective bed lighting and the scratch.

Shouldn't have picked it up at night time. Didn't see that.

 

[lmeavtitn]

When I got my Rebel, it was the same way. For me it was the driver's side sagged down about a half inch. I brought it back to the dealership when I got it underlined and they said the will fix it. They ended up putting in a new height sensor on the driver's side front location and since than, my truck parks and rides level.