Drove home in 2016 Rebel 2 days ago. Had requested several things I wanted in the truck before they looked for one. I got a really good deal on it over all, although it was equipped with standard dash cluster pkg. I'm still cool with the truck, but a bit confused as to why they would produce this special edition without making the "REBEL" dash config. standard on the "REBEL" truck. It has everything else....?????
Instrument cluster question...
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560 Posts
Yeah, it can be upgraded. It is costly though. Honestly, probably not worth it if the truck didn't come with it.
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We just picked up our Ram Rebel yesterday and it's April 2016. We thought this was standard as well....to our surprise our "Fully Loaded" Ram Rebel has a plain old instrument cluster...dissapointed yes! Especially because the Rebel (which was a lower model ie. no backup camera, no push start just to name a few) we were driving while waiting for our "Fully Loaded" Rebel to arrive had this beautiful Rebel instrument cluster...
Is it possible for you to switch out your cluster?
Other than that super impressed with the truck..getting used to the tow mirrors as well...not really a fan of that feature either.
TIA
Is it possible for you to switch out your cluster?
Other than that super impressed with the truck..getting used to the tow mirrors as well...not really a fan of that feature either.
TIA
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560 Posts
Anything is possible but it's not worth it unless you HAVE to do it. The biggest headache is getting the dealership to do it because of all the laws regarding an accurate odometer reading. If the dealership does do the switch, there is paperwork to be completed to document the actual odometer of the truck...not just the new reading from your new cluster.
The Rebel Cluster is nice but if my truck didn't come with it, I wouldn't bother with trying to get one installed. Just my .02.
The Rebel Cluster is nice but if my truck didn't come with it, I wouldn't bother with trying to get one installed. Just my .02.
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1 Posts
May I know about which parts and accessories you are using for your trucks.
Went through this debacle and after many letters to FCA not only to there website but also hand written to HQ did I get results. I ended up splitting the cost with the dealer $750 installed. It was a nightmare to get anyone to do anything. I will give my dealer credit though, they stuck by my side until it was resolve. Not sure why a car company would role out a product like the Rebel and not put a Rebel cluster in it. I don't think Ford would have dreamt of putting in a XLT dash in a Raptor. Good luck.
Do you happen to know the part number for the Rebel specific instrument cluster? Also, do you have any contact at FCA who could be contacted in a similar case?
Thanks and BR,
Rudy
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14 Posts
The parts departments are idiots.. One said its not possible and the dealer said it is..but said the cluster was about $1300..it wasnt the Rebel cluster just a premium one.. I gave up on this idea.. Also the steps involve sending the cluster out to be programed and calibrated to your Vin and current miles, extra cost..I believe the Big Horn comes with the standard premium cluster lol..Was thinking of removing the cluster just to paint match the bezels..still a possibility.
In my case I picked the truck from the dealer's stock. I have asked for a fully loaded one with all options, they didn't mention anything about the basic cluster nor about the lack of anti slip differential. I realized the issue after signing the contract, but (one day) before taking the delivery. Adding that the Canadian 2016 RAM 1500 brochure clearly shows the Rebel Cluster as standard equipment, I think this a true material misrepresentation case.
I have requested to either cancel the contract or replace the vehicle. They rejected both (claiming that they had already installed options - spray-in bedliner, running boards and tonneau cover). The dealer agreed to sign an agreement that they would follow up with FCA about replacing the cluster under warranty. They just came back that as per FCA the Rebel Specific Cluster won't work in my 2016 Rebel (??), the actual wording from their service manager:
"I have finally been given an answer from the engineering department with regards to our inquiry. Unfortunately the current vehicle configuration will not allow for a dealer option upgrade to the Ram Rebel Instrument Cluster so that cluster will not work with your vehicle.
I would really appreciate any help with getting any references what I could use for arguing with my dealer (i.e. if anyone have the cluster officially replaced, even as a paid service, could you please provide dealer name, etc..)
Thanks in advance!
I have requested to either cancel the contract or replace the vehicle. They rejected both (claiming that they had already installed options - spray-in bedliner, running boards and tonneau cover). The dealer agreed to sign an agreement that they would follow up with FCA about replacing the cluster under warranty. They just came back that as per FCA the Rebel Specific Cluster won't work in my 2016 Rebel (??), the actual wording from their service manager:
"I have finally been given an answer from the engineering department with regards to our inquiry. Unfortunately the current vehicle configuration will not allow for a dealer option upgrade to the Ram Rebel Instrument Cluster so that cluster will not work with your vehicle.
I would really appreciate any help with getting any references what I could use for arguing with my dealer (i.e. if anyone have the cluster officially replaced, even as a paid service, could you please provide dealer name, etc..)
Thanks in advance!
Gravey, could you please send me some reference what I could use to prove to my dealer, that the cluster swap is actually possible (i.e. what dealer, when did the swap, contact person there, etc..)
Thanks in advance!
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660 Posts
Sounds like a load of BS. Other dealers have quoted $1100+ (as reported in the forums) to upgrade to the Rebel cluster to other contributors. The option is $195 when ordering. Might be worth a letter to FCA or Ram vs talking to your dealer.
I fear that you may not have much to stand on, though, from a legal perspective. When you buy the truck off the lot, you had an opportunity to look it over before signing. While it might be easy to claim you weren't able to check the actuals on something like the extended range fuel tank (32gal) because it's hidden, the cluster is a relatively obvious piece you had to have seen while test driving.
I fear that you may not have much to stand on, though, from a legal perspective. When you buy the truck off the lot, you had an opportunity to look it over before signing. While it might be easy to claim you weren't able to check the actuals on something like the extended range fuel tank (32gal) because it's hidden, the cluster is a relatively obvious piece you had to have seen while test driving.
If I can get to prove that the swap was done by any other dealer, I will go back hitting the table and even ready to open a CAMVAP (Canadian Motor Vehicle Arbitration Plan - sort of like the lemon law in the US) claim against FCA (that cost nothing anyway)
Considering that:
- the official Canadian brochure lists the Rebel cluster as standard
- I was not told that this specific vehicle is not equipped with it, nor I was allowed to test drive another Rebels on the lot (I have asked to test drive a gray one first, but they told me that is a used one, so I should not drive it - of course it turned out that one had the Rebel cluster)
- I realized the issue prior to the delivery and I have a signed agreement with the dealer that they would check with FCA about swapping it under warranty
- FCA claiming that it is technically not possible
I assume if I can prove that it is indeed technically possible and was done somewhere else, I would have a strong case against them.
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