In my case I picked the truck from the dealer's stock. I have asked for a fully loaded one with all options, they didn't mention anything about the basic cluster nor about the lack of anti slip differential. I realized the issue after signing the contract, but (one day) before taking the delivery. Adding that the Canadian 2016 RAM 1500 brochure clearly shows the Rebel Cluster as standard equipment, I think this a true material misrepresentation case.
I have requested to either cancel the contract or replace the vehicle. They rejected both (claiming that they had already installed options - spray-in bedliner, running boards and tonneau cover). The dealer agreed to sign an agreement that they would follow up with FCA about replacing the cluster under warranty. They just came back that as per FCA the Rebel Specific Cluster won't work in my 2016 Rebel (??), the actual wording from their service manager:
"I have finally been given an answer from the engineering department with regards to our inquiry. Unfortunately the current vehicle configuration will not allow for a dealer option upgrade to the Ram Rebel Instrument Cluster so that cluster will not work with your vehicle.
I would really appreciate any help with getting any references what I could use for arguing with my dealer (i.e. if anyone have the cluster officially replaced, even as a paid service, could you please provide dealer name, etc..)
Thanks in advance!