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Discussion Starter · #1 ·
Hey everyone,
So I was at the dealership yesterday negotiating for a new 2016 ram rebel(brilliant black). The truck wasn't actually at the dealership because they transported it to a motocross show to showcase it. They said they would rush to get a back so we can get it rolling. Today I got a call back from them.

dealer: "We got good news and bad news. Good news, the truck is back."
me: "ok"
dealer: "Bad news, the truck got sideswiped on the way back."

He then explained that when they were offloading the truck, the driver turned a little too much causing the truck to swipe against something (didnt explain what the something was) and caused a huge scratch down the passenger side. I asked what were the total damages he said just paint no dents and that they are taking it to a body shop now to make it look brand new and that they would like to still make a deal with me after its been fixed. (They did offer me a red model and a silver model but i have my eyes set on brilliant black.)

My question is, since they damaged the truck should they offer an even lower price if i were to still haggle for the vehicle? Should i just wait till they get another black model in? Or should i sit down and order one online from the manufacturer and have them apply the same rebates?
 

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first id definitely go look at it before they fix it to see how extensive the damage was or was not. if they report the collision it can negatively affect the trucks resale value. IMO they better be making you a **** good deal for it to be worth buying. but thats just my 2 cents.
 

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Discussion Starter · #3 ·
That is what I was thinking. They are getting it fixed regardless because they are going to try and sell it either way. Its just that simple fact of having a bad stamp on the truck right out the gate that i had no power over kinda has me iffy.
 

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Wow. Many years ago a Porche dealership near where I lived had a customer's car in an accident. A 928, iirc. It was in for repair, and after the repair it got detailed and then refueled. Gas station was down the road, so one of the young guys that worked in the cleanup/detailing side drove it down to the gas station. On the way, he decided to take it for a fast spin down a side country road, where he got it going way too fast, lost control, and drove it into a ditch, causing a lot of damage. Customer wasn't happy about that, I suspect. Not sure how that one turned out, since the customer already owned the car.

In the case of this truck, paint work is paint work. If that's really all it is. I'd ask to see it BEFORE it hits the body shop if they want to sell it to you. That way you get a better idea of what really happened. If they under-reported to you, it will be immediately evident. Or, you could visit the body shop and see it. Take pictures if you do. Might be handy later, never know.
 

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If it is just paint then it's time to make one **** of a deal. Remember, you are the customer and the one really in control. Always be willing to walk away. So many people get fixated on getting something they forget the art of haggling and literally pay the price.

If it is dented at all it better be one **** of a good deal. Like 20-40% off. Used truck price. They took it to a show. It's a demo unit now. If it was me I'd pass but I'm picky. To me a NEW truck is not a demo unit taken to a show and then driven up against "something" and fixed. Especially since you can order the exact truck you want although you have to wait for it. Mine took 6 weeks and came exactly like I ordered with 20 kms on it. 62kms when I took delivery because it went for the spray-in bedliner and fuel.

But like I said, I'm picky. Good luck in whichever you choose.
 

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Discussion Starter · #6 ·
I really am leaning towards ordering one online. We're you able to get same type of rebates that dealership offered by going that route? And if u don't mind me asking (just so I can get a clearer picture of what I would possibly get) how much did it cost all together?
 

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My first Rebel had scratch on the door. Soon as I showed it to dealer. They said we can fix or order another. I went with ordering another. Because even if no one else new it was scratched. I would know.
 

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I really am leaning towards ordering one online. We're you able to get same type of rebates that dealership offered by going that route? And if u don't mind me asking (just so I can get a clearer picture of what I would possibly get) how much did it cost all together?
I ordered mine through my local dealer. I don't think my deal is as good as others have posted but I made up for it on my trade value and I got about $1500 in options for free since they messed up my original order but caught it in time to make it happen properly when it was built. Took 6 weeks to be delivered.

I'm Canadian so in Canadian dollars it came out to around $51,000 including our 14% tax for everything on it but the RAM boxes and nav including a 7 year $0 deductible everything covered extended warranty.

I think that is around $39,000 US right now... I don't know if anyone has gotten that kind of deal in the US yet.
 

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First I would make sure they are not going to report it (carfax). That way it stays clean. second I would have them chop the price down considerably. If they don't go for that then I would go to another dealer.
 

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You would need to make sure the body shop doesn't report it, either. And their insurance company, if they choose to claim it on their insurance. CARFAX has an amazing number of data resources.
 

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I ordered mine through my local dealer. I don't think my deal is as good as others have posted but I made up for it on my trade value and I got about $1500 in options for free since they messed up my original order but caught it in time to make it happen properly when it was built. Took 6 weeks to be delivered.

I'm Canadian so in Canadian dollars it came out to around $51,000 including our 14% tax for everything on it but the RAM boxes and nav including a 7 year $0 deductible everything covered extended warranty.

I think that is around $39,000 US right now... I don't know if anyone has gotten that kind of deal in the US yet.
Hi Circuitjc,

do you mind me asking how much you paid for your extended warranty.
 

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I ordered mine through my local dealer. I don't think my deal is as good as others have posted but I made up for it on my trade value and I got about $1500 in options for free since they messed up my original order but caught it in time to make it happen properly when it was built. Took 6 weeks to be delivered.

I'm Canadian so in Canadian dollars it came out to around $51,000 including our 14% tax for everything on it but the RAM boxes and nav including a 7 year $0 deductible everything covered extended warranty.

I think that is around $39,000 US right now... I don't know if anyone has gotten that kind of deal in the US yet.
How did you get it to $51k TAX IN? That would close to 32% off MSRP. I'm in Montreal but I'd gladly drive to Ontario to get a deal like that.
 
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